{"id":6879,"date":"2025-02-10T19:48:39","date_gmt":"2025-02-10T19:48:39","guid":{"rendered":"https:\/\/drkozarevcosmedics.com\/?page_id=6879"},"modified":"2025-02-20T12:42:55","modified_gmt":"2025-02-20T12:42:55","slug":"reklamacije-i-povracaj-novca","status":"publish","type":"page","link":"https:\/\/drkozarevcosmedics.com\/en\/reklamacije-i-povracaj-novca\/","title":{"rendered":"Complaints and Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6879\" class=\"elementor elementor-6879\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8dfb8d thegem-e-con-layout-elementor e-flex e-con-boxed e-con e-parent\" data-id=\"c8dfb8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;thegem_container_layout&quot;:&quot;elementor&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-66aac0f flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-heading\" data-id=\"66aac0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reklamacije i povra\u0107aj novca<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb75da0 flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-text-editor\" data-id=\"fb75da0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\r\n\t\t\t\t\t\t<p><strong>Potro\u0161a\u010di mogu podneti reklamacije, prigovore i primedbe (za proizvode kupljene online) na slede\u0107e na\u010dine:<\/strong><\/p><p>\u25cf Slanjem na e-mail adresu: <strong><a href=\"mailto:dermamedica@gmail.com\">dermamedica@gmail.com<\/a><\/strong><\/p><p>\u25cf Slanjem redovne po\u0161te na adresu: <strong>Dermamedica doo, Omladinskih brigada 86b, Beograd, Srbija.<\/strong><\/p><p>\u25cf Pozivom na broj telefona: <strong>+381 60 366 1700<\/strong><\/p><p>Prodavac \u0107e potvrditi prijem reklamacije u roku od jednog radnog dana. U roku od 8 dana od prijema reklamacije, prodavac \u0107e obavestiti potro\u0161a\u010da o odluci (da li se reklamacija potro\u0161a\u010da u vezi sa uskla\u0111eno\u0161\u0107u proizvoda prihvata ili odbija) putem pisanog ili elektronskog obave\u0161tenja. Prodavac \u0107e tako\u0111e obavestiti potro\u0161a\u010da o mogu\u0107em na\u010dinu re\u0161avanja u skladu sa Zakonom o za\u0161titi potro\u0161a\u010da (povra\u0107aj novca, odgovaraju\u0107e umanjenje cene, zamena ili popravka proizvoda).<\/p><p>Reklamacija \u0107e biti re\u0161ena u roku od 15 dana od datuma prijema reklamacije. Rok za povrat robe je 15 dana od datuma kupovine. Prodavac \u0107e u\u010diniti sve \u0161to je u njegovoj mo\u0107i kako bi re\u0161io spor i otklonio eventualne nedostatke proizvoda.<\/p><p>Formular za reklamaciju mo\u017eete preuzeti putem slede\u0107eg linka:<strong> <a href=\"http:\/\/drkozarevcosmedics.com\/wp-content\/uploads\/2025\/02\/Obrazac-za-reklamaciju-KOZAREV-SR.pdf\">[Kliknite ovde za preuzimanje].<\/a><\/strong><\/p>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reklamacije i povra\u0107aj novca Potro\u0161a\u010di mogu podneti reklamacije, prigovore i primedbe (za proizvode kupljene online) na slede\u0107e na\u010dine: \u25cf Slanjem&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"Reklamacije i povra\u0107aj novca - Dr Kozarev Cosmedics","description":"Reklamacije i povra\u0107aj novca Potro\u0161a\u010di mogu podneti reklamacije, prigovore i primedbe (za proizvode kupljene online) na slede\u0107e na\u010dine: \u25cf Slanjem na e-mail adre"},"footnotes":""},"class_list":["post-6879","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/pages\/6879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/comments?post=6879"}],"version-history":[{"count":25,"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/pages\/6879\/revisions"}],"predecessor-version":[{"id":7022,"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/pages\/6879\/revisions\/7022"}],"wp:attachment":[{"href":"https:\/\/drkozarevcosmedics.com\/en\/wp-json\/wp\/v2\/media?parent=6879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}